Web Design & Development FAQ’s
Basic Services
- How can you help me with my business presence on the Web?
- It takes a lot of skill and experience to simplify all the complexities of the Web. We make the complex appear simple. We’ve worked with all types of businesses, corporate to entertainment-related. We can help you communicate online with your own unique audience. If you have a budget or not, we will do our best to make our services affordable and competitively priced.
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- Image-to-Web, PSD-to-XHTML — code for your Web designs
- (X)HTML / CSS / JavaScript / AJAX Web development,
- Web design (full Web sites, graphics & icons),
- Blog and Content Managment System (CMS) installation & customization,
- Web hosting setup,
- Copy editing or technical writing, and
- Search engine optimization (SEO).
- What are your rates?
- Our hourly rates are affordable ($65 - $85) for most company budgets. We often bill by the project, and provide detailed estimates first.
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- Website graphic designs from scratch: $1,000 - $3,000+
- Website XHTML/CSS templates w/o design: $350 - $600+
Seeking much cheaper? We recommend CSS Rockstars… - CMS templates or themes w/o design: $600+
- Small websites w/o design: $1,200 - $3,000+
- Small websites w/o design, with CMS: $3,000 - $7,000+
- Medium websites w/o design: $7,000+
- Large website productions: $10,000+
- 24/7 emergency website updates: $120/hr
- Copy editing and technical writing: $50/hr
- FREE estimates
- What do you have to show for what you’ve done before?
- Many of our clients include hard-working Visual Designers and Producers who have discovered relief from technical Web development with us. Some clients just need a little extra help completing their various Web projects.
- How quickly can you deliver?
- It’s up to you to decide. What’s your deadline? Quevin can work with your needs and establish a delivery schedule to fit your own deadlines. We don’t start anything without guaranteeing a schedule with you first.
- Who or what is Quevin? Is this a big design firm or international service?
- Quevin’s a small, experienced and expanding team located in the San Francisco Bay Area.
- Can you provide graphic and visual design?
- Yes, we can design an entire Web site, or simply touch-up a single graphic. We understand all image formats, and know how to optimize for the Web. The images you’ll receive from us will render beautifully in any browser, and look crisp and load as quickly as possible, while losing as little quality as possible.
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Content & Code
- Is your (X)HTML / CSS standards compliant?
- Yes, Quevin codes using W3C’s (X)HTML and CSS standards. Rest asured the code you will receive is valid (X)HTML and CSS. Not too concerned about valid HTML or standards-compliance? That’s fine, here’s an interesting article from A List Apart to help you decide what’s best for you.
- Which browsers do you test in?
- Your pages are tested in the following browsers on PC and Mac (Ubuntu if requested) platforms:
- Microsoft Internet Explorer
- Mozilla Firefox
- Safari
- Others upon request…
- How can I provide you with various project requirements?
- Use the Quick Start form to begin. Or call us: (888) 420-4571. You can also use Photoshop to create notes on the design itself. We’ll personally ask you to describe your project in detail (i.e. Flash movies, text you want as an image, expandable DIVs).
- Do you code any "Web 2.0" JavaScript, DOM or AJAX?
- Quevin can code most of what you need from scratch, or by utilizing the latest JavaScript libraries (JQuery, MooTools, Prototype, Yahoo! UI, etc.). Specify whether you want to use any particular JavaScript library like MooTools, jQuery , Yahoo! UI or Prototype.
- What if I have changes once my project begins development or design?
- Quevin is happy to help with any further modifications you’ll need. Guaranteed delivery time does not include modifications after the project has begun. If modifications you need effect development or change the layout from your original mock-up, there will be additional charges we’ll agree upon first.
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Project Source Files
- What should I provide Quevin to begin my Web project without delay?
- Photoshop PSD’s are prefered as the source for your Web development, but AI, PNG or JPG (in high quality) is also OK. If you have any custom fonts used in the design, those will also be required. You can also provide any related code to help us meet certain requirements of yours. Otherwise, our goal is to provide the best markup to match your mock-up.
- How can I send you all of the files for my project?
- One compressed file (.zip, .rar or .tar) is best, especially if there are more than a few files to manage. You can add this to the Quick Start form, or we’ll provide an FTP account to upload everything to.
- Will you return source files with slice guides?
- Once the project is complete, everything you provided will be returned along with related assets produced. You’ll therefore be able to make as many changes as you like without us. Or we can make future changes for you, of course.
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Methods of Payment
- How can we pay for everything?
- VISA / MC / AMEX / DISCOVER credit cards, PayPal.com, bank transfer, or certified checks are OK. All prices are expressed in USD and tax is included.
- When do I provide payment to start my project?
- You will be required to pay a portion (usually 1/3) or in-full (if a new client) before the project begins. We accept purchase orders in certain cases. All related assets for each project are owned by Quevin, LLC until payment has been received in-full.
- What’s your refund policy?
- If you’re really not satisfied with the work provided, your money will be fully refunded. Quevin hasn’t had any complaints though.
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Your Privacy
- Will my project be made public?
- Quevin will ask for permission to publish thumbnails of your design or example code upon project completion. You own the images & code we provide, and the creative elements are always yours. Quevin has no right to use your example without explicit permission.
- Will you keep a backup copy of my project?
- Archives will be retained for up ot six months. Quevin recommends that you keep your content in storage once you’ve received everything.
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